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| “We wanted to express our gratitude for all your efforts regarding the work you did on my house. Your dedication and experience gave us the finished product we wanted In fact, we received more than we expected. Once again, we appreciate your efforts and thank you for helping us.”— Bill & Margaret Alexander _____________________________________ “It’s difficult to fully express my appreciation to you and your assistant for your help. My roof needed help badly and you provided it with professionalism but also speed at a reasonable price.— Mick Groda __________________________________________ “I wanted to send you this note to thank you for your help in fixing up our home. In the absence of your solid reputation and experience we wouldn’t have received the level of service we did.— Paul Pennton |
| Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Barbara B. in Sparks Glencoe, MD Project: Repair an Asphalt Shingle Roof Comments: John was outstanding.He contacted us promptly and followed through on our skylight replacemnts as promised and in a timely manner. His price was fair and his work was the best. Thanks. ________________________________________Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Linthicum Heights, MD Project: Repair an Asphalt Shingle Roof Comments: Mr Moir was very attentive and professional during my experience with working with him and his company through this project. They came in did the work very proficiently and quickly. I was very pleased at the outcome. ________________________________________ Your Comments: Update Your Comments to This Review Your Comments * Add Your Comments Cancel05/28/2008 5.0 Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Jonathan C. in Ellicott City, MD Project: Repair an Asphalt Shingle Roof Comments: Outstanding service provider.________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Bruce H. in Edgewater, MD Project: Repair an Asphalt Shingle Roof Comments: American Home Care came to our house the same day we requested a quote for a new roof and provided a very fair quote. They removed the old roof and installed the beautiful new roof very promptly and professionally. The company’s staff worked extremely hard and they were very courteous. Then the owner personally checked to make sure all of the work was done correctly and all of nails and debris were removed from our yard. They are a great company, and we would highly recommend their services. ________________________________________ Quality: 5.0 Customer Service: 4.5 Value for Money: 4.5 Review by a Homeowner in Glen Burnie, MD Project: Repair an Asphalt Shingle Roof Comments: Response to request for roof repair was quick. Estimate provided came day. Repair completed within a few days. So far no problems with the repair. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Gerald B. in Windsor Mill, MD Project: Repair an Asphalt Shingle Roof Comments: I would highly recommend this company. The owner was honest and very concerned about me as the consumer. His company was very timely and professional. The clean up crew did a wonderful job with debris and trash. This company is old school, mainly concerned about the consumer and the best product, where as the current companies are concerned about the money first. John, you get an A+, job well done. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Laurel, MD Project: Repair an Asphalt Shingle Roof Comments: We were very pleased with the job done by American Home Care. The service was very prompt and John was very responsive in answering all (and I had a lot) of questions, even though our job was relatively small. The work was done quickly and effectively, we’re very happy with the whole experience. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Angela L. in Gwynn Oak, MD Project: Repair an Asphalt Shingle Roof Comments: The experience was great from the beginning to the end. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Judy B. in Severna Park, MD Project: Repair an Asphalt Shingle Roof Comments: Mr. Moir expained everything thoroughly and began the project quickly. His men and he were courteous and professional at all times. The job was finished in two days and looks beautiful. I would highly recommend his company to anyone. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 4.5 Review by George B. in Columbia, MD Project: Repair an Asphalt Shingle Roof Comments: Carried out all of the roof work as agreen upon and in a timely manner. A real pleasure to work with John Moir. ________________________________________ 5.0 Review by a Homeowner in Reisterstown, MD Project: Repair an Asphalt Shingle Roof Comments: Good price, reasonable response time. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Frank D. in Pasadena, MD Project: Repair an Asphalt Shingle Roof Comments: the work was very professional. the workers were polite and cleaned up afterwards. the price was very good, compaired to other prices we were given.we have told our neighbors about john and his company. ________________________________________ Quality: 5.0 Customer Service: 4.5 Value for Money: 4.5 Review by Keith N. in Nottingham, MD Project: Repair an Asphalt Shingle Roof Comments: Overall, a very good job from start to finish regarding preparation, quality of work and clean-up. A 4.5 rating would have been accurate. Two things would have raised our rating to five: 1. Quicker phone contact with us regarding our questions. Even e-mail responses, his preferred mode of communication, weren’t often responded to in a timely manner. 2. Letting us know that our small shingle sample, when applied onto a home’s roof, appears much lighter. This may have changed our color choice. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Cindy F. in Severn, MD Project: Repair an Asphalt Shingle Roof Comments: Responsive, knowledgeable, great job on replacing the roof and clean-up. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Mark L. in Laurel, MD Project: Install or Replace an Asphalt Shingle Roof Comments: on time . did everything he sead he would do ________________________________________ Review by Gerri M. in Silver Spring, MD Project: Repair an Asphalt Shingle Roof Comments: Outstanding service. Roof and new gutters look great. Always took time at end of each day to clean up the yard. Always were concerned about safety especially with our 2 story, steeply pitched roof. Cost estimate was the best, and even worked with us to get a better price on the color we had selected. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Monkton, MD Project: Repair an Asphalt Shingle Roof Comments: Awesome! I work in sales and have never experienced customer service like our company prides itself in until I dealt with John and his crew. They went above and beyond…great job! Thanks again John!! ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Anthony S. in Annapolis, MD Project: Install or Replace an Asphalt Shingle Roof Comments: professional all the way ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Potomac, MD Project: Install or Replace an Asphalt Shingle Roof Comments: John Moir was fast, fair and friendly while reroofing our family’s classic older home in Potomac. His professionalism was apparent at every step, from initial bid right thru final completion. No problems, except maybe needing a sixth star – HIGHLY RECOMMENDED! ________________________________________ Review by a Homeowner in Reisterstown, MD Project: Repair an Asphalt Shingle Roof Comments: I have contracted with American Home Care LLC to replace my roof in anticipation of installing solar panels to my home. John Moir was responsive, showed up himself and got up on the roof to inspect and measure it. He responded with a proposal emailed to me that evening. My wife’s work schedule and our combined schedules with evening activities makes it difficult to both meet with prospective vendors. That’s why I requested email contact. John responded the day after my initial email request and emailed back, giving me options for him to visit the home. He presented our options clearly. Am looking forward to the completion. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Judith T. in Nottingham, MD Project: Repair an Asphalt Shingle Roof ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Viktor D. in Potomac, MD Project: Repair a Flat, Foam or Single Ply Roof Comments: I’m very pleased with the service I got from American Home Care. Everything was done on timely basis; nice work, and honest people. I already recommended the company to my friends. ______________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Regina B. in Dundalk, MD Project: Install or Replace an Asphalt Shingle Roof Comments: John made everything about the project very easy for us…from his great estimate for the overall project to clean-up, he and his crew took all the worries out of hiring a contractor! Loved workng with him. Would recommend this company in a heart beat. ________________________________________ Quality: 5.0 Customer Service: 4.0 Value for Money: 5.0 Review by Jessie E. in Middle River, MD Project: Install or Replace an Asphalt Shingle Roof Comments: I had a new roof put on last year and this company was great. Work was good quality, fast and a fair price. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by George B. in Columbia, MD Project: Install or Replace an Asphalt Shingle Roof Comments: John did everything that he promised and carried out the project (three roofs) in a professional manner. Execution of the job and the cleanup was AOK. It was a pleasure to work with John and his crew. My future roof work will surely go to John. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Timothy S. in Sykesville, MD Project: Repair an Asphalt Shingle Roof Comments: Quick response and pricing was excellent. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Alan T. in Owings Mills, MD Project: Repair an Asphalt Shingle Roof Comments: Quick response and completed repair ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Vanessa C. in Silver Spring, MD Project: Repair an Asphalt Shingle Roof Comments: I had a superb experience with American Home Care, LLC. John Moir is the principal and he was prompt, professional, courteous and has superior knowledge regarding his craft and roofing. We are very happy with the final product and we also feel as if we were fully informed regarding available options for our particular roofing project. This company did an excellent job. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Delbert C. in Catonsville, MD Project: Install or Replace a Flat, Foam or Single Ply Roof Comments: They did a great job ; They were very professional.Thanks again !!! MR DEL C. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Parkville, MD Project: Repair an Asphalt Shingle Roof Comments: John gave me a fair estimate for the amount of work that need to be repaired – he was honest , professional and did a great top notch job – I would recommend Amercian Home Care, LLC and John Moir to anyone who wants an honest and fair estimate and a professional top notch work LJ in Parkville, MD ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Ken E. in Dundalk, MD Project: Repair an Asphalt Shingle Roof Comments: American Home Care, LLC did an excellent job on the roof. They were very professional and very prompt in getting back to us regarding this project. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 4.5 Review by a Homeowner in Silver Spring, MD Project: Repair an Asphalt Shingle Roof Comments: Mr. Moir was out the day after my submission to Service Magic and the job was completed the following day as promised. He was very conscientious about getting the work done as I there was a leak previously and more rain was expected. I was very impressed with his efficiency. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 4.0 Review by a Homeowner in Columbia, MD Project: Repair an Asphalt Shingle Roof Comments: I was very impressed with the professionalism and the pride John takes in his work. He came out right away to look at my roof and give me an estimate, answered my many questions, and even came back to caulk the roof (we had an active leak) until they could replace the roof itself. The work was completed today and, other than my new roof, I couldn’t even tell they had been here. Highly recommended! ________________________________________ Review by Ralph D. in Reisterstown, MD Project: Repair an Asphalt Shingle Roof Comments: very responsive, good work, good clean up and good follow up ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Pat K. in Potomac, MD Project: Install or Replace an Asphalt Shingle Roof Comments: He was very helpful on time and did extras at no extra cost. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Catonsville, MD Project: Repair an Asphalt Shingle Roof Comments: John moire, the owner, is an excellent roofer. He’s personable and responds quickly to phone calls and inquiries. He completes his jobs in the timeframe stated. I highly recommend him for your next roofing job. ________________________________________ Quality: 4.5 Customer Service: 5.0 Value for Money: 5.0 Review by James B. in Towson, MD Project: Install or Replace an Asphalt Shingle Roof Comments: Working with John was a true pleasure. He always had time to explain in language I could understand any concerns I had. He was prompt and the qwork was done when it was scheduled. He kept in contact with me throughout the whole procedure from the initial estimate to the follow up call after the work had been done. ________________________________________ Quality: 5.0 Customer Service: 4.5 Value for Money: 4.5 Review by Suzanne M. in Poolesville, MD Project: Install or Replace an Asphalt Shingle Roof Comments: American Home Care LLC was a positive experience for us and we would recommend them to other friends. John, the president of the company, came by to give us a quote and the actual price did not exceed the quote and the job was done in 3 days. We had old shingles removed/repl. , some boards replaced, as well as all new gutters and flashings. After the crew was done, we asked John to fix one small section of the gutters that didnt seem to be catching water- and he had someone come by within 2 days to fix and address our concerns. AHC was not our cheapest quote, however we got a higher quality product with great service in a timely manner . ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Janice S. in Glen Burnie, MD Project: Repair an Asphalt Shingle Roof Comments: Professional in explaining the details of the roofing job, including pictures the owner took of my roof. Always prompt with follow up phone calls. The surrounding area around my home was cleared of scrape materials after the workers completed the job. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in Windsor Mill, MD Project: Repair an Asphalt Shingle Roof Comments: Awesome experience from start to finish. John (the owner) was very professional and knowledgeable. I thought his prices were reasonable and the quality of the work was top notch! Give him call if you need a new roof. You won’t be disappointed! ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by John M. in Randallstown, MD Project: Install or Replace an Asphalt Shingle Roof Comments: John Moir was very professional and communicated very well. The job was priced reasonably, helped me pick out the shingles and told me all the information about it. Cleaned up very well afterwards. Definitely would recommend American Home Care to my friends. ________________________________________ Quality: 3.0 Customer Service: 3.0 Value for Money: 3.0 Review by a Homeowner in Glen Burnie, MD Project: Install or Replace an Asphalt Shingle Roof Comments: windows on the entire right side of my home were cracked after the installation. there was constant pounding from replacement of plywood and new shingles. nothing else could have caused. i did not notice until after full pament was made and the contractor claimed it was not caused by them. in addition my attick had som much debris, broken shingles from the new roof installation. when i pulled down the folding stairs could not believe they did not inform me to have cleaned. very dissapointed. only giving a ratine of 3 because i do like the product that was used otherwise. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Rob D. in Ellicott City, MD Project: Install or Replace an Asphalt Shingle Roof Comments: Helpful, patient and nice. Quick y to start the job and clean it up Great communication ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Al F. in Dundalk, MD Project: Repair an Asphalt Shingle Roof Comments: I got a complete estimate with no surprises. Communication was great alll along. The job was done quickly and professionally. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Gaile S. in Odenton, MD Project: Repair an Asphalt Shingle Roof Comments: The representative was very knowledgeable and honest. The new roof was installed in less than a day and the crew thoroughly cleaned up all debris. The representative returned soon after the crew left to verify the quality of the project. I was very pleased with the overall experience. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Tim J. in Westminster, MD Project: Repair an Asphalt Shingle Roof Comments: The job was priced reasonably and the work got done the day after being contacted. John was very professional and was great at communicating what the problem was, possible solutions, and when the work was complete. Definitely recommend American Home Care and wouldn’t hesitate to use them again. ________________________________________ Quality: 4.0 Customer Service: 3.0 Value for Money: 4.0 Review by a Homeowner in Lutherville Timonium, MD Project: Repair an Asphalt Shingle Roof Comments: Took a very long time to get project started and a big mess was left in our yard. However, the price was fair and the job was done well. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Wanda S. in Parkville, MD Project: Repair an Asphalt Shingle Roof Comments: This contractor was very professional and explained everything to me about the job. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Morgan N. in Rosedale, MD Project: Repair an Asphalt Shingle Roof Comments: Everything was great from the start could not ask for more. ________________________________________ Review by a Homeowner in Churchton, MD Project: Install or Replace an Asphalt Shingle Roof Comments: Exceeded my expectations. Did excellent work, and cleaned up well. Also had the best price. ________________________________________ Quality: 5.0 Customer Service: 4.5 Value for Money: 4.5 Review by a Homeowner in Gaithersburg, MD Project: Install or Replace an Asphalt Shingle Roof Comments: Good work and good clean up when done. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Robert C. in Dundalk, MD Project: Install or Replace a Flat, Foam or Single Ply Roof Comments: From the first conversation with the owner, John Moir, I found him and the company to be very professional and easy to work with. John was flexible in arranging the time for the initial project review and estimate, and he and his team were prompt and efficient in all aspects of the project. In addition, American Home Care’s prices were extremely competitive, and the quality of work was excellent. The overall experience of doing business with American Home Care surpassed my expectations, and I would highly recommend them to family, friends, or anyone with a need for their services. _______________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Janice F. in Randallstown, MD Project: Repair an Asphalt Shingle Roof Comments: I was very pleased with the timely manner that I received an estimate and when the work was performed. The gentleman was very kind and knowledgeable. He fixed my roof and I was satisfied with the work. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Christopher P. in Silver Spring, MD Project: Repair an Asphalt Shingle Roof Comments: John was great to work with, and he was prompt was his quotes and his service. (The other two companies Service Magic offered did the following: 1. never returned my call; 2. came to my house 5 days after the request, but then never sent me a quote for the job.) John’s crew was fast, clean and efficient, and I was so happy with their service that I recommended them to my neighbor, who then had her roof done by American Home Care. ________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by John B. in Cockeysville, MD Project: Repair an Asphalt Shingle Roof Comments: Excellent work, great crew, no mess after completion, good followup. _______________________________________ Review by a Homeowner in Gwynn Oak, MD Project: Install or Replace a Flat, Foam or Single Ply Roof Comments: American Home Care owner, John Moir was not only professional but was honest in his assesment of what I needed to have the best roof at an affordable price. Usually I obtain more than one estimate for large jobs. However, I knew instantly that John was perfect for the job, so I didn’t bother getting other estimates. His roofing staff was also very professional and neat and clean. I would reccommend American Home Care in a second. Thank you John for great work ! Karen A. Howard Park ________________________________________ Quality: 5.0 Customer Service: 4.5 Value for Money: 5.0 Review by Thomas Z. in Columbia, MD Project: Repair an Asphalt Shingle Roof Comments: The recent winter snows damaged my roof and gutters. I had leaks in my 16 year old roof and after seeking advice and doing some research, I decided that replacing rather than repairing the roof was the best thing to do. I got three estimates on the project. I chose American Home Care. Their price was very competitive. John Moir and his crew were very professional. The work was done in a timely and efficient manor. They effectively dealt with any issues that developed during the project. The quality of the work was excellent. I also had John replace the gutters. The roof and gutters look great. I highly recommend John and his crew.________________________________________ Quality: 5.0 Customer Service: 5.0 Value for Money: 5.0 Review by a Homeowner in West Friendship, MD Project: Repair an Asphalt Shingle Roof Comments: Great Job |